Privacy Policy

Website Privacy and GDPR Policy

Acceptance Of This Agreement

BY VISITING ROSEAVEMEDIA.COM, YOU ARE CONSENTING TO OUR PRIVACY POLICY. 

Overview

Rose Ave. Media, LLC is committed to protecting your privacy online. This Privacy Policy describes the personal information we collect through this website at RoseAveMedia.com (the “site” or “sites”), and how we collect and use that information. 

The terms “we,” “us,” and “our” refers to Rose Ave. Media, LLC. The terms “user,” “you,” and “your” refer to site visitors, customers, and any other users of the site.

The term “personal information” is defined as information that you voluntarily provide to us that personally identifies you and/or your contact information, such as your name, phone number, and email address. 

Use of RoseAveMedia.com, including all materials presented herein and all online services provided by Rose Ave. Media, LLC is subject to the following Privacy Policy. This Privacy Policy applies to all site visitors, customers, and all other users of the site. By using the Site or Service, you agree to this Privacy Policy, without modification, and acknowledge reading it. 

Information We Collect

Product Orders. We collect a variety of personal information with each product order. This includes:

Your name, address, email address, phone number and other personal information. This information is shared with our e-commerce software providers to ensure completion of your order. We use your email to communicate with you about your order and to manage our customer relationship with you. When you place an order you may be added to our mailing list from which you can unsubscribe at any time using the unsubscribe link in each email or by contacting us at hello@RoseAveMedia.com.

Your payment information. We collect payment information for each order but we do not store payment information on roseavemedia.com – Rose Ave. Media, LLC servers. Your payment information is securely communicated to and processed via our e-commerce software providers. 

Blog Interaction.

We only collect the personal information you voluntarily provide to us which may include:

Your email address in order to subscribe to our mailing list, sign up for a consultation call, or sign up for one of our interactive forums;
Your name, email address, website in order to post a comment on our blog; and your social media profiles in order to share an article from our blog on social media via a third party provider; Your full name, email address and message in order to contact us via our contact form. 

Activity

We may record information relating to your use of the Site, such as the searches you undertake, the pages you view, your browser type, IP address, requested URL, referring URL, and timestamp information. We use this type of information to administer the Site and provide the highest possible level of service to you. We also use this information in the aggregate to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the Site. 

Cookies

We may send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. The term “cookies” refers to small pieces of information that a website sends to your computer’s hard drive while you are viewing the Site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). You have the ability to accept or decline cookies using your web browser settings. If you choose to disable cookies, some areas of the Site may not work properly or at all. 

How Your Information Is Used

The information you provide is used to process transactions, send periodic emails, and improve the service we provide. We do share your information with trusted third parties who assist us in operating our website, conducting our business and servicing clients and visitors. These trusted third parties agree to keep this information confidential. Your personal information will never be shared with unrelated third parties. 

Disclosure to Third Parties

At times Rose Ave. Media, LLC may make certain personal information available to strategic partners that work with Rose Ave. Media, LLC to provide products and services, or that help Rose Ave. Media, LLC market to customers. Personal information will only be shared by Rose Ave. Media, LLC to provide or improve our products, services, and advertising; it will not be shared with third parties for their marketing purposes.

  • Service Providers. Rose Ave. Media, LLC shares personal information with companies who provide services such as information processing, fulfilling customer orders, delivering products to You, managing and enhancing customer data, providing customer service, and assessing Your interest in our products and services. Rose Ave. Media, LLC also shares Your information with financial institutions who provide payment (both to and from You) services. Finally, Rose Ave. Media, LLC provides Your personal information with API integrators You have chosen, and other third-party software services to assist You with Your sales funnels when You do so direct us. These companies are obligated to protect Your information and may be located wherever Rose Ave. Media, LLC operates.
  • Legal. It may be necessary − by law, litigation, or requests from government authorities within or outside Your country of residence − for Rose Ave. Media, LLC to disclose Your personal information. We may also disclose information about You if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about You if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users.
  • Corporate Change. Additionally, in the event of a reorganization, merger, or sale of Rose Ave. Media, LLC we may transfer any and all personal information we collect to the relevant third party. 

Security

We maintain security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no exchange of data over the Internet can be guaranteed as 100% secure. While we make every effort to protect your personal information shared with us through our Site, you acknowledge that the personal information you voluntarily share with us through this Site could be accessed or tampered with by a third party. You agree that we are not responsible for any intercepted information shared through our Site without our knowledge or permission. Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorized manner. 

Children

We understand the importance of taking extra precautions to protect the privacy and safety of children using Rose Ave. Media, LLC website, products, and services. Therefore, to access or use the Site, you must be 18 years old or older and have the requisite power and authority to enter into this Privacy Policy. Children under the age of 18 are prohibited from using the Site. 

Third Party Sites and Services

Rose Ave. Media, LLC websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties. Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you on our Site. Other sites accessible through our site via links or otherwise have their own policies in regard to privacy. We are not responsible for the privacy policies or practices of third parties. However, we encourage You to learn about the privacy practices of those third parties as information collected by third parties is governed by their privacy practices and not ours. 

Your Rights Under the GDPR.

If You are a citizen or a resident of a country in the European Union, the GDPR grants You the following rights:

  • Access to Your Personal Data. You have the right to receive a copy of Your personal data that is subject to processing by Rose Ave. Media, LLC. Ordinary requests will be granted without charge to You within one calendar month of when You make the request. In cases of excessive, unreasonable, or repeated requests Rose Ave. Media, LLC may charge You a reasonable fee and may require additional time to grant Your request. Also, Rose Ave. Media, LLC may use reasonable means to confirm Your identity before granting any request for data so as to prevent granting fraudulent requests. To request a copy of Your personal data, please contact us by e-mail at compliance@roseavemedia.com. 
  • To have Your Data Corrected. If Your personal data is erroneous or outdated, You have the right to have it corrected. To do so, please contact Rose Ave. Media, LLC via e-mail at compliance@roseavemedia.com.
  • To be Forgotten. You have the right to be forgotten by Rose Ave. Media, LLC. You may exercise this right by e-mailing us at compliance@roseavemedia.com. We will comply with Your request, at no charge to You, within one calendar month by deleting Your account, along with all of Your personally-identifiable data that is subject to any Rose Ave. Media, LLC processing. Naturally, after we grant Your request You will not have access to any Rose Ave. Media, LLC products or services unless and until You open a new Rose Ave. Media, LLC account. Rose Ave. Media, LLC may use reasonable means to confirm Your identity before granting any request for data so as to prevent the granting of fraudulent requests.
  • To Restrict Processing of Your Data. You can request that Your data not be processed via Rose Ave. Media, LLC partners. You can make that request by e-mailing us at compliance@roseavemedia.com and, if you wish, you can even specify which third parties to restrict from processing Your data. We will respond to Your request, at no charge to You, within thirty (30) days from when You make Your request. Please be advised that some of our partners, e.g., Stripe, are essential to Rose Ave. Media, LLC services, so that if You block processing by them, Rose Ave. Media, LLC’ services may be unavailable to You.
  • Portability. You have the right to receive a copy of Your personal data that is subject to processing by Rose Ave. Media, LLC in a portable format, or to have it transferred directly from Rose Ave. Media, LLC to another party. Ordinary requests will be granted without charge to You within one calendar month of when You make the request. Rose Ave. Media, LLC may use reasonable means to confirm Your identity before granting any request to transfer data to You or another party so as to prevent granting fraudulent requests. To request a copy of Your personal data in a portable format, or to request a direct transfer of Your data, please contact us by e-mail at compliance@roseavemedia.com.

Your Responsibility Under GDPR

If You are a Rose Ave. Media, LLC User, then that probably means You are a business owner, using the Rose Ave. Media, LLC software to sell goods and services to Your customers. With respect to the customer data that You provide to Rose Ave. Media, LLC, Rose Ave. Media, LLC is a data processor and will comply with its obligations under the GDPR; but with respect to Your customers, You are probably a data controller, and if any of Your customers is a citizen or a resident of a country in the European Union, then You must ensure that You comply with Your obligations as a data controller under the GDPR; namely, You must ensure that You afford Your Customers the rights identified in section (a) above. Rose Ave. Media, LLC is a creative and digital agency; it does not provide legal advice or legal services, nor does it sell a “done-for-you” GDPR compliance package. Please consult legal counsel of Your own choosing for advice on what You need to do to comply with GDPR.

Our Companywide Commitment to Your Privacy

To make sure Your personal information is secure, we communicate our privacy and security guidelines to Rose Ave. Media, LLC employees and strictly enforce privacy safeguards within the company.

Privacy Questions

If You have any questions or concerns about Rose Ave. Media, LLC’ Privacy Policy or data processing or if You would like to make a complaint about a possible breach of local privacy laws, please contact us at compliance@roseavemedia.com. When a privacy question or an access or download request is received we have a team dedicated to addressing the specific concern or query which You are seeking to raise. In responding to Your request, we may need to request more information from You. If You are unsatisfied with the response You receive, You may refer Your complaint to the relevant regulator in Your jurisdiction. If You ask us, we will endeavor to provide You with information about relevant complaint avenues which may be applicable to Your circumstances. If You live in the European Economic Area, United Kingdom, or Switzerland, and You wish to contact us regarding questions or to exercise Your statutory rights, please contact us at compliance@roseavemedia.com.

Existence of Automated Decision-Making

As a responsible company, we do not use automatic decision-making or profiling.

Changes to This Policy

Rose Ave. Media, LLC may update its Privacy Policy and this GDPR Policy from time to time, as posted on our website. If you have questions about our privacy policy, please email us at Privacy@RoseAveMedia.com

To view our DPA, which is an addendum to and a part of both the GDPR policy and the Rose Ave. Media, LLC terms of service, click here.

Updated: May 2019